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Salesforce

Case Assignment Rules in Salesforce: Mastering Efficiency

Case Assignment Rules in Salesforce: In Salesforce, lead or case assignments are automatically assigned to the owner (user or queue) based on assignment rules. Based on conditions on Case or Lead, the assignment rule automates owner assignment on Case and Lead. For web-generated leads, there might be one lead assignment rule and one case assignment

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December 27, 2023 No Comments
Salesforce

Salesforce Tooling API: A Comprehensive Guide

Salesforce Tooling API: To create unique development tools or apps for Lightning Platform applications, use the Tooling API. You can access smaller chunks of metadata by using the SOQL capabilities of the Tooling API for many different sorts of metadata. Creating interactive applications is better suited for Tooling API since smaller retrieves yield more excellent

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December 27, 2023 No Comments